The Future of Public Services

The Future of Public Services presents a summary of round-table events held in partnership between Collaborate, RSA 2020 Public Services, and the ESRC in 2013. The paper explores questions around the role of citizens in public services, competition and collaboration, and the quality and delivery of public services in a post-financial crisis.

Click here to read the summary.

About Henry Kippin

Dr Henry Kippin is executive director of Collaborate. He is a visiting fellow at the School of Politics and International Relations at Queen Mary University of London, and at the UNDP Global Centre for Public Service Excellence. Henry was previously a founding partner of the RSA 2020 Public Services Hub, an advisor to Accenture’s global Public Services for the Future programme, and head of research at an international development agency. He has a PhD from the University of Sheffield and is co-editor of ‘Public Services: a new reform agenda’, published in 2013 by Bloomsbury Press.

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