Collaborate director Henry Kippin responds to recent arguments that collaboration is a trend whose time has come and gone.
Demand Management and Behaviour Change: a manual for collaborative practice
Collaborate and the Leadership Centre are today launching a delivery-focussed manual for managing demand. This follows on from major Collaborate research in 2014, that explored the potential of demand management to address unprecedented social and economic challenges within a tough climate of fiscal constraints.
How to manage rising demand for local public services
We need to shift from a focus on supply-side improvement to one on demand-side change. Henry Kippin offers five ground rules for a more collaborative approach to public services.
Collaborate provocation and facilitation underpins UNDP working paper on ‘Work in the Public Service of the Future’
In May 2015 Henry and Sarah were invited to Singapore where the UNDP Global Centre for Public Service Excellence (GCPSE) is based to facilitate a shared space event on the future of public service work. As provocation for this event, Collaborate developed 5 shifts in public service that they believe will be needed for the future of work (in the public service landscape) to be a successful one. Read more about those shifts.
Collaborative Capacity in Public Service Delivery: Towards a Framework for Practice
This discussion paper reflects primarily on the public service reform agenda in the UK, drawing lessons from a range of British examples to form the basis of a delivery framework that can be discussed, adapted and applied internationally.
Doing demand management better, with behavioural insights
Following the launch of our report ‘Managing Demand: Building Future Public Services’, independent consultant, Warren Hatter pens his response to an interesting debate.
A New Social Contract
Henry Kippin writes for Democratic Audit UK on why citizens must be at the centre of public services.
Managing Demand: Building Future Public Services
'Managing Demand: Building Future Public Services' explores the potential of Demand Management to address the unprecedented challenges of rising demand and changing demographics within a tough climate of fiscal constraints.